Roots Hotel

"modernes schönes Hotel das Zimmer ist sehr gut ausgestattet die zwei Damen an der Rezeption waren freundlich und nett. Saudi Käffchen am Empfang war sehr nett"

"- der Mitarbeiter für die Koffer Service war sehr kalt obwohl ich versuchte mit ihm im Gespräch zu kommen - roomservice Mitarbeiter auf meiner Etage sprach weder englisch noch arabisch und somit war die Kommunikation hammer hart"

"The staff is super friendly. They provide a bus to go to the Haram. The price is really good."

"Aucun."

"Location, staff, cleanliness, beautiful fragrance everywhere"

"Bathroom size, water pressure in shower, shuttle timings to Haram. Bus service should be more often."

"The rooms are amaculate clean and newly built. Hotel staff is also friendly. Silent place."

"The hotel location is little far for Umrah pilgrims and shuttle service is only aval 5 times with no service at night."

"Fantastic, 5 star accommodation for the price of 3 star. The only downside is the location that is far from the Haram. But they do have free shuttle to the Haram that is satisfactory."

"Air condition in the shuttle bus was not working properly"

"The fact that they allowed us early checkin and provided us with water to drink in room without charge as other hotels might charge you for water was amazing. Clean rooms comfortable beds near to Al Haram. Bathroom is clean. Highly recomended to stay. I will be definately coming again if i am in MAKKAH."

"Aucun."

"Location is far from Haram, taxi will cost 20 riyals"

"Clean and neat"

"The hotel is very clean Beads are comfortable The bathroom is clean but small The shower is amazing There is a cafe and restaurant in the hotel with good prices There is laundry and they finished very fast (im 1 hour) cleaning and ironing There are good parking spaces"

"The location It seemed neer from Al Haram but it i not . It is around 20 min with car The rooms are small in size There is no table for eating because the room size is very small 2-room suit with no living Only 2 rooms with 2 bathrooms"

"Excellent facilities Beds are so comfortable Good location but so far from Al Haram Car parking Staff are good but slow"

"The room size is so small Far from Al Haram Staff are slow you need to call them twice"

"The facility is great, clean and comfortable. Location is a bit faelr from Haram but it's manageable as taxis and ubers are easily accessible. Hotel's shuttle service also is good and the driver is very cooperative"

"The staff especially at the reception at night are not supportive and a bit arrogant. No one answers the phone when called from outside"