Chalets in Nepal

"Nice and cozy log cabins, good location, quiet and clean. Shower drain clogged - reception staff immediately came and fixed. Transport to the slopes on time, fast and comfortable. Restaurant amazing food, service was a bit slow but no rush in holiday isn’t it ? Good pricing too. ( half price or even more comparing to a meal at a proper restaurant in uk - not Weatherspoons ) Cheaper than Romania comparing to what resort has to offer in Borovets than Poiana Brasov."

Heating was difficult to set in the upstairs bedroom - either too hot either cold. Would love to see some attention to the small details and some improvements with the heating.

"Good Wifi. The property was large, with three upstairs bedrooms, two bathrooms, downstairs kitchen and sitting areas as shown on Booking.Com. There was a parking space allocated for guests on the road."

When we arrived there was no heating. This was turned on virtually after we contacted the host, but then stopped working. This did not warm the property which is a big space and all tiled floors. There was also no hot water. The gateman was sent to fix the water but we had to call the host to get him back 3 times, as it was still not working. The gateman then said he was going to sleep and walked out on us leaving us with no hot water. We were told to wait 30 min and there would be hot water but we had no hot water in the evening or early morning. By 10.30 there was luke warm water. We used kettles of warm water to shower. We slept in our thermals, clothes plus gloves/scarves . The place is very poorly maintained with many fixtures broken, the property was also dirty especially the kitchen. There were only 4 mugs, one chipped and one with a hole in the side. Plates were covered in food and not washed. The cutlery was very dirty. No lights worked over the dining room table. Only one hand wash in the downstairs toilet, and one shampoo between the two bathrooms upstairs, the listing stated toiletries provided. Towels were dirty and stained, plus holes on bedding, chairs, and pillow cases. This is the worst place we have ever stayed at and IS NOT SUITABLE FOR A WINTER STAY. No fire lighter was left. The owner is virtual and sends a gateman so I am not sure the owner is aware of the state of the property. We reached out upon returning to the UK via Booking.com to put in a complaint and Booking.com confirmed the host wold not provide any compensation instead Booking.com apologised on behalf of the property.

"Pandora und Toche sind sehr gastfeundlich und der selbstgebrannte Schnaps ist köstlich."

Aucun.

"Eine wundervolle Oase. 5-10 Minuten vom Strand weg. Das Personal war super nett. Das Essen war hervorragend. Zimmer waren sehr schön."

Die Zubereitung der Mahlzeiten hat, besonders zum Dinner, sehr lange gedauert. Aber das ist wohl Standart in Afrika - eben Pole Pole. Dafür war es frisch und warm.

"Excellent location, beautiful accommodation and extensive facilities"

Had some problems with WiFi, but the was good communication regarding this issue from the host

"The customer service was exceptional and the facilities were above my expectations."

Aucun.

"Kivalla paikalla Kalajärven alueella oleva mökki. Viihtyisä ja siisti. Mökissä oli kaikki tarpeellinen. Ihanat terassit mökin ympärillä."

Aucun.

"unglaubliche freundliche Mitarbeiter, sehr hilfsbereit und gepflegt, alles genau wie geplant, tolle Ausflüge schöne Gartenanlage"

alles bestens

"Le cadre... on ne s'attend pas du tout à être dans un havre de paix... vue l'adresse ou se situe l'hébergement. Une belle surprise !!!"

Le petit chemin qui mène jusqu'à l'hébergement est un peu difficile à emprunter. Surtout avec les bagages.

"Die Unterkunft war perfekt für uns! Man hat wirklich alles was man braucht und noch viel mehr! Bei unserem Apartment war sogar ein eigenes Pool inkludiert, wir waren mehr als zufrieden! Wir wurden vom Flughafen abgeholt und auch wieder hingebracht. Egal welche Fragen oder Wünsche wir hatten, uns wurde bei allem problemlos geholfen. Wir können die Unterkunft wirklich nur weiterempfehlen. Wir haben und sehr wohl gefühlt und wurden wärmstens empfangen."

Aucun.

"Sehr freundliche nette Vermieter. Leider waren auch sie in Urlaub aber alle Fragen wurden sofort über Mail beantwortet. Wir kommen gerne wieder ."

Aucun.

"Excellent location, beautiful accommodation and extensive facilities"

Had some problems with WiFi, but the was good communication regarding this issue from the host

"Loved the complimentary larger water, loads of tea & coffee, the host was super friendly, the bungalow was very comfortable & clean."

Nothing wrong with the bungalow, a bit noisy at night, dogs cats. Fully understand can’t be helped

"المكان جميل جدا ونظيف حقاً ، اصحاب المكان لطفاء ومتعاونون، قريب جدا من مركز المدينة، الشيئ الوحيد الذي لدي ملاحظة عليه انه لا يوجد تكييف، لكن طلبنا من اصحاب المنزل بتوفير مروحه وقاموا بتوفيرها على الفور .."

Aucun.

"Wunderschön wie im Märchen, perfekte lage super Hütte also alles war top wir werden es auf jeden Fall wiederholen 🤩👌👍"

Uns hat es alles gefallen!

"The house is smart and spacious,,very beautiful place with beautiful gardens"

Electricity was eratic and generator back up only available for 3 hours per day

"I credit our owner for moving us to a new property when there were deficiencies"

Aucun.

"Die sehr einfachen, aber sauberen Bungalows werden zu einem fantastisch günstigen Preis vermietet. Ein gutes und ebenso günstiges Restaurant befindet sich in der Anlage. Der Lonnoc Beach vor der Haustüre ist ein netter Strand mit einem Riff. Nur 15 Fußminuten entfernt befindet sich mit dem Champagne Beach einer der schönsten Strände der Welt."

Aucun.

"ok so we loved the location is high up the mountain close to the famous Sid’s resturant. Views are amazing, super quiet and extremely safe"

Aucun.

"Great place to stay when visiting Karakol. I have no hesitation recommending Kanym Guest Complex"

All good.

"Der Besitzer und gesamte Personal waren sehr freundlich und zuvorkommend. Das essen im Restaurant war top. Strandlage traumhaft."

Aucun.